Rental Terms & Conditions
All rentals are based on one day us. Rentals may be picked up the day before, and returned the day after before closing for no additional charge. Longer rental terms are available.
Payments are due a day before delivery. Accepted Payment Methods of payments are cash and/or credit (including Zelle) with a valid Driver’s License.
A deposit and government issue ID ARE REQUIRED for all rental items, The deposit is based on the value of the equipment and must be cash or credit card.
All rental equipment must be broken down upon pick up. All chinaware, flatware, must be rinsed before returning; a cleaning service charge of $50 or $100 is needed to rent. (Depending on the Total Price)
All rental delivery rates are based on a first floor delivery and pick up normal working hours, for deliveries other than ground floor or after normal business hours, please call for a price inquiry.
Client must be present at the time of delivery and pic-up for verification of all rental equipment.
If rental items leaves the store, it is considered a full rental.
Rental equipment should be maintained in good and clean conditions. Rental equipment will be subject to a $50 cleaning fee. There will be a 50% charge on all damaged glassware and linen rentals
Any Items rented without an operator should be supervised at all times.
SECURITY DEPOSIT ARE REFUNDED A WEEK AFTER EVENT. (Meaning after the day it was returned to the store OR picked up at the event location)
Security Deposit must be returned the same method that it was paid with. (If paid by cash, must be returned by cash. If paid by Credit Card, It must be the same credit card the deposit was paid with.)

Over-The- Phone & Email Requirements
Any contracts made OVER-THE- PHONE is required to provide an email for an email follow-up with a Rental Policy Agreement which does require a signature and a copy of a government issue ID to be email back to us in order to proceed with the Order.

Any contracts made over E-MAIL will also be sent a Rental Policy Agreement which has to be signed and email back with a copy of a government issue ID in order to proceed with the order.

Cancellation Policy
Rental Contracts can only be cancelled up to 72 HOURS before the event date. In the event of a cancellation within the 72 hours, the deposit will be held as store credit to be used in future contacts. THERE IS NO FULL REFUNDS!

Please Note: There is a Credit Card Processing Fee of $10-$20 (different charges varies if the total refund is over $1000) will be deducted from your refund to cover the non-refundable transaction fees charged by the payment processors.

Tent Cancellation
Cancellation of Tents of any kind, regardless of time window from the date it was ordered to the event date will be subject to a $50 CANCELLATION FEE, that will be DEDUCTED from Total Refund or from Store Credit.

Delivery
Delivery is from the store to the event location as directed per the customer. Delivery fees vary depending on event location and quantity. There will be an additional delivery charge if additional rentals items aside from the original contract has been requested after the delivery is en route.

Dear Valued Customer
We at YC Events & Rental Services demote time and effort to provide you with quality service and rental equipment. We try to deliver a day or two days before your event, giving you ample time to set up and prepare for a successful hassle free event. In return, we ask our customers to follow a few guidelines that will make our maintenance and pick up time hassle free.

Equipment Rentals:

Please stack all equipment the same manner as it was delivered. (Chairs folding and stacked, tables broken down and stacked, etc)

Linens:

Please shake free of crumbs and confetti and place in a bag. A security deposit is charge to ensure damage-free returns. Wax damage, burns, cuts, holes and unremovable stains on return will be covered by the security deposit. Additional Charges May Apply.

Tents:

Please do not decorate tents with crape paper, as it tend to leave stains on the tent, it’s poles, and the ropes. If decorating with balloons and other hanging decorations, please remove them before pick-up.

– If we install a tent over your deck, please remove all of your privately owned furniture and accessories before the time of installation and Pick Up

– Please Stack all rental equipment under your tent to reduce the risk of damage against any inclement weather.

Food Service Items:

 All items must be rinse free of food and dry before being placed back into their boxes. This poly only applies to all chinaware, glassware, flatware, tableware, etc.